MADE TO MEASURE PRODUCT

All our products are made to measure and are manufactured to our customer's individual sizes. Therefore no alterations, cancellations, or refunds can be accepted once your order has been placed with us.

For ease we provide detailed guidelines on measuring for curtains and blinds and we recommend you use these guides before purchasing.

All our made to measure products are hand made and quality checked at every stage to ensure that they are delivered to you in perfect condition.

In the unlikely event that there is a problem with the manufacture or the fabric then please contact our Customer Services department to be allocated a Returns Authorisation number. No return will be accepted without a Returns Authorisation number.

If you find you require an alteration, please e-mail/phone Customer Services for advice - customerservices@therealcurtaincompany.com or contact our helpdesk on 01273 617034

None of the above conditions affect your statutory rights when goods are faulty, or not as described.